HANA

Flat Weave Kilim

Wool content 100%

We believe in the beauty of limited quantities.

Our product is meticulously hand-made in Egypt, a tribute to centuries of craftsmanship.

Each of our products includes both an authentication card and a distinct serial number to ensure authenticity.

Our products are carefully packaged in Jordan and shipped to your doorstep, wherever you are in the world.

All sales are final.

Upon Arrival

Shedding of loose fibers is common in the beginning and fluff may accumulate on the surface of your natural wool rug. Regular vacuuming (see Clean) will help reduce shedding. Please be patient as your rug settles.

Due to the hand-dyeing process of natural wool and bamboo silk, some color inconsistency is normal. Keep in mind that colors on your screen may not accurately reflect the true colors of the rug in real life.

Any initial odor associated with your rug is harmless and will dissipate naturally over time.

Thoughtful placement can significantly extend the lifespan of your rug. Protect your rug from damage by avoiding areas with prolonged exposure to direct sunlight and never place your rug on damp floors.

General Up-keep

Hand-tufted rugs, especially those with silk content, may experience minimal thread loss. This is normal and part of the natural wear and tear of the handmade rug.

If you notice any loose threads or yarn, trim them carefully with scissors. Do not pull on them, as this can damage the rug.

To ensure even wear, periodically rotate your rug, especially if it’s placed in high-traffic or high-sunlight areas.

Avoid dragging furniture across the rug, as it can cause damage. Lift and move furniture carefully.

By following these care guidelines, you can ensure the longevity and beauty of your natural wool rug.

Vacuum with a low-power setting and a flat nozzle attachment. Avoid vacuums with a beater bar or rotating brush to prevent damage to the rug.

In case of spills or stains, seek professional cleaning services rather than attempting to clean the rug yourself. Promptly absorb spills with a clean, undyed cloth — avoid rubbing.

Please note: imperfections should be expected due to the handmade nature of our products.

We strive to accurately depict all products, however, items received may slightly differ from what you see on screen. Between our traditional hand dyeing process and the natural variations in the materials used, colors will be unique from batch to batch. While the design, shapes, and proportions are based on an original composition, every rug takes on some of the character from its artisan creator — resulting in a truly one-of-a-kind piece every time.